Shipping policy
Free shipping for orders over $250
Standard shipping: $12
Free in-store pick up
Parcels are shipped via Australia Post – Track & Trace. You will be issued with a tracking number via email at the time of shipment.
Once items have been dispatched and tracking numbers provided, we cannot hold responsibility for lost parcels or packages damaged in transit.
If you have any questions regarding shipping, please feel free to contact us at emma@ivyphillips.com.au.
HANDLING TIMES:
Ivy Phillips Beechworth offers Same Day Shipping for all orders received by 3:00pm. Orders received after 3:00pm will be dispatched on the following weekday.
If your order is placed over the weekend, it will be dispatched on the Monday.
Ivy Phillips Beechworth is located in Victoria, Australia. Therefore, if we receive your order on a Victorian Public Holiday, it will not be processed until the following business day.
An email will be sent once your order has been dispatched containing your tracking number. Please check your junk folders for shipping notifications as sometimes they hide in there!
Please be aware that during sales and peak periods, handling time may increase to 48 hours before your order is dispatched, and this may cause a delay in your order being received.
